SHIPPING AND DELIVERY

SHIPPING POLICY

Domestic Shipping

  1. SHIPPING FREE on prepaid orders above ₹700/-. For Prepaid Orders below ₹700/- shipping is shipping is Flat ₹100/-.
  2. Cash on Delivery only available for order value from ₹700 to ₹2900. Shipping is Flat ₹100/- on Cash on Delivery. 

  3. We use Delhivery, DTDC and Speedpost as courier partner for all domestic orders.

  4. Orders from all over India are processed within 24 hours. For orders within Delhi NCR, we deliver in 2 working days and rest of India we deliver in 5-7 working days.

  5. You will be notified when your order is out for delivery in your local area.

PLEASE NOTE - All Handmade product are made on order, delivery time for handmade is 15-20 days for all over India.

 

International Orders (Outside India):

Each parcel undergoes a series of checkpoints en route to its destination, ensuring safe delivery. While the process may take some time, the transit is swift. Anticipate receiving your package within 15 days of placing your order. Should there be any rare delays, kindly inform us via email at support@kundanstore.in, and we will provide prompt assistance.

International Shipping:

International shipping charges are determined by the weight of the products in your order and will be automatically added to your cart at checkout. Our shipping charges operate on a Delivery Duty Unpaid (DDU) basis.

All product prices listed on our website, as well as shipping charges, exclude import duties. As the recipient of the order, you are responsible for any import duties, customs fees, and local sales taxes imposed by your country. Please ensure timely payment of import duties to facilitate the receipt of your order upon arrival. Failure to do so may result in your order being held by customs or returned to our warehouse. In such cases, we cannot refund the shipping charges for returned items and will deduct return fees accordingly.

TRACKING YOUR SHIPMENT

1. Please track your order through the tracking ID mailed to you!

2. Further if you face any issue regarding the order please contact us or WhatsApp at +91 8287400970